Petcurean - Territory Sales Manager, Quebec

About the job

Territory Sales Manager, Quebec

Department: Sales

Reports to: Regional Sales Manager, Eastern Canada

Location: Montreal, Quebec

Workplace Category: Remote

Your Role at Petcurean:

A Territory Sales Manager (TSM) has the entrepreneurial responsibility of managing and overseeing a set territory to ensure sales targets are achieved. Being a champion of consultative selling, and having a passion for pet nutrition, the TSM will seek out new solutions and alternatives for retail partners and advocate for the Petcurean brand. Through effective route planning and understanding the resources available to effectively meet the demands of the territory, the TSM will keep their territories sales activities running smoothly within an approved budget. Skilled in handling buyer objections, the TSM will pro-actively focus on the value and innovative solutions Petcurean provides.

This role will report to the Regional Sales Manager, Eastern Canada but will have a strong working relationship with the Canadian Sales team.

What's in it for you?

• Remote work environment.

• Take advantage of the financial resources strategically allocated to empower your career progression through personalized Professional Development avenues.

• Staff Feeds program! Each month, Petcurean employees are eligible to submit an order for Petcurean products to feed the furry friends in your life.

• Annual volunteer hours so you can give back to the causes that mean the most to you.

• Comprehensive Benefits package.

• Employee Assistance Program.

If you were the Territory Sales Manager now, here are some of the core activities you would be doing:

• Plan and manage the day to day business and development of a given territory, while fostering the Petcurean difference and values with our customers

• Develop new store openings, market sales plans and Top 30 Account business plans

• Work the 80/20 rule and focus on your territories “A” & “B” account base

• Presents with poise, authority, and clarity to audiences of varying size and in various settings and, is able to adjust presentation style to the buying needs of the account;

• Execute margin/business plan presentations supplied by employer.

• Focus sales efforts by studying existing volume and potential volume of distributors in your given territory.

• Utilizing the consultative sales techniques and practices, maintain routine face-to-face contact with existing accounts to ensure customer needs are met and exceeded

• Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.

• Engage in quarterly reviews of performance and market penetration

• Evaluates and creates opportunities to grow the territory within a fixed budget.

• Initiates grassroots sales techniques by scheduling appointments/drop-by to potential customers, making initial presentation, understanding account requirements and needs of potential customers.

• Closes new sales by building rapport with potential accounts, focusing on the account needs, explaining products and service solutions, welcoming and overcoming objections

• Pro-actively coordinates efforts with other departments: marketing, customer service, Operations, transportation, and warehouse.

• Keeps sales management apprised of sales activity via various reports (CRM, call logs, work plans, territory analysis). Submits reports in a timely, organized manner.

• Monitors competition by gathering marketplace information, trends, assessing presence, merchandising techniques, etc.

• Maintains technical knowledge by learning about products and trends, reading industry publications, establishing personal networks, and participating in pet industry trade shows.

• Roll up your sleeves and do what’s necessary to get the job done and completes other duties as required within the same scope and level.

Core Competency Responsibilities

• In addition to your overarching responsibilities, you will be expected to demonstrate the following Core Competency responsibilities:

• Proactively collaborates with team members, taking on extra duties to support team objectives, seeking input on relevant matters, and offering assistance preemptively when needed.

• Sets ambitious goals, evaluates progress, and adapts actions to exceed expectations, embracing innovation while managing risks.

• Proactively maintains customer satisfaction by following up during and after service, keeping them informed, providing support during critical times, and addressing issues promptly based on priority.

Here are some of the skills we are looking for our next Territory Sales Manager to bring to the team:

• Passionate about Petcurean’s ultimate promise of putting pets first.

• Eager to learn the detailed ins and outs of pet nutrition and being a go-to person for territory nutrition and product inquiries.

• Recognized as being an exceptional team player, who is self-directed and approachable.

• Strategic and proven thinking skills with the ability to attract new business and develop and grow the customer base through identifying new opportunities within their designated territory.

• Strong verbal and written communication skills including superior communication and interpersonal skills using consultative sales principles.

• Proven ability to facilitate engaging and memorable product training seminars both in a large and small group setting.

• Ability to work with various departments on resolving customer issues and suggesting enhancements and the ability to proactively identify and resolve problems in a timely manner.

• Exemplary time management skills and an ability to work within a continually evolving environment.

• Ability to lift up to 40lbs+.

• Excellent computer skills including Word, Excel, PowerPoint, Outlook.

• Manages effective Return On Time Investment (ROTI) for time and money spent in market.

• Diligently maintain timely submission of charge-backs and promotional spend tracking.

• Abide by Finance policies – submitting receipts on time.

• Providing timely and regular updates through ongoing performance management.

• Develop accurate forecasting and maintain tracking against forecast and goals – for all aspects of this role.

Are you our next Territory Sales Manager? Here are some of our must-haves:

• More than 3 years combined experience in a structured outside sales role, ideally in the consumer packaged goods industry.

• Equivalent to a Bachelor’s Degree Program in a relevant discipline.

• Must hold a valid passport.

• Must be fluent in both French and English.

• Must have appropriate home office space to effectively work from home.

• Must hold an unrestricted driver’s license in the Province/State that they will be working.

• Must have a driving record that has no more than three (3) violations in the last five (5) years; no suspensions or prohibitions of any kind in the past five (5) years; and no more than one (1) “at-fault” accident in the past three (3) years.

• Applicants must not have criminal charges or convictions related to their employment position. US Applicants must not have criminal charges or convictions related to their employment position for which they have not received a pardon. Petcurean assesses information about a criminal record on a case-by-case basis.

About Us

We are in the business of putting pet's first, through formulating superior-quality and nutritionally balanced recipes that give dogs and cats happier, healthier, and longer lives. Founded in 1999, as a local BC company, Petcurean has evolved to become a globally trusted brand of premium quality pet foods. Our recipes are sold in pet speciality stores across North America, and in over 30 countries around the world. Behind our success are our people that never waver from our brand's ultimate mission of putting pets first. Our People make us who we are and represent the true heart and soul of Petcurean.

Petcurean is an equal-opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees, candidates, and clients. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Diversity and inclusion are core values at Petcurean, and we actively encourage candidates from all backgrounds to apply for this position. We would like to thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

For more information and to apply click here.